Privacy Policy

Effective 2026-11-03

Our company ("we", "us") provides commercial linen, towel and uniform services to businesses. This policy explains what information we collect when we contact businesses or when you contact us, and how we use it.

Information we collect

• Business contact information such as business name, address, phone number, website, and the names, job titles, email addresses and phone numbers of people who work there. We collect this from public sources (business listings, websites, public notices) and from what you tell us.
• Communications: records of calls, voicemails, emails and text messages with us, including notes, transcripts and summaries of calls.
• Preferences such as whether you agreed to receive text messages, or asked us not to contact you.

How we use it

• To contact businesses about our services, answer questions, schedule appointments, and provide quotes and service.
• To keep accurate records of our conversations and honor your contact preferences.

Calls and automated assistance

Some calls are placed or answered by an AI assistant on our behalf. The assistant identifies itself as an AI. Calls may be transcribed so we can follow up accurately. You can ask to speak with a person at any time, or ask us to stop calling.

Text messaging

If you agree to receive text messages from us, we use your mobile number only to send the messages you agreed to. Reply STOP to any message to opt out, or HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Sharing

We do not sell personal information. We share information only with service providers that help us operate (for example, our phone, text messaging, email and hosting providers), who may use it only to provide those services to us, or when required by law.

Retention and security

We keep records as long as needed for the purposes above and to honor opt-out requests. We use reasonable safeguards to protect information.

Your choices

You may ask us to stop contacting you, to correct your information, or to delete it, by contacting us below. Reply STOP to texts to stop text messages.

Contact us